FAQs

str8bat cricket bat sensor comes with 2 months of active subscription – 1 month for app signup and 1 month for sensor registration. For additional subscriptions after these 2 months, here is the pricing* breakdown :
*starting as low as 89.99 ZAR per month for the annual plan. For further help please feel free to contact us.

Once you unbox your str8bat, please put the str8bat device on charge. This will immediately activate the str8bat device. Please charge the str8bat device fully.

It is important to charge the device fully before first use (takes 2-2.5hrs). Remove the charger and charging cable from the flap of the box. Extend the charger and insert the sensor in the right direction(charger pins and device pins to make contact). Insert the charging cable into the Micro USB port and use your laptop/power bank/mobile charger head to charge your device. You should notice the Yellow charging LED turn on. Please note, the charging LED is small, circular and present at the top corner.

If you find any problem in charging your str8bat device then these are the possible way you can get it sorted on your own. However, if the problem still exists please feel free to contact us!

Once the device is sufficiently charged, remove it from the charger and swing the device in your hand to wake it up. If the device is already placed on the bat, play a shadow shot (your favorite shot) to wake the device.
Use the installation guide/stencil provided in the box and place it around the neck of the bat. Stick the bat sticker below the edge of the template making sure that it is straight and oriented as shown in the How To Video (LINK). The edge of the sticker which has the notch, should be towards the bottom of the bat. Place the device (once fully charged) on the sticker in the correct direction, i.e, the str8bat logo on the str8bat device should be away from the handle of the bat, then press it firmly on all sides.

Please note, registration of the device is mandatory ONLY if you own the device.

Switch on Bluetooth and Location on your phone. Open str8bat Cricket app > SYNC > Select your Device ID > Register Device.

Click on SYNC in the str8bat Cricket App. Click on the device ID you wish to pair and it will get paired to your phone.

Once the device is powered on (Green LED blinking), the device has to be calibrated. Go to the playing area and double tap your bat on the ground (watch this How To Video – LINK). You will see a Blue LED blinking. When you see the Blue LED, move the bat around in all directions. Once done correctly, the Green LED reappears. This is Magnetic Calibration. Please note, Magnetic Calibration has to be done for the first session at each new location.

Then, place the bat on the crease such that the handle is towards the legside for Right-hand Batsman and offside for Left-hand Batsman (refer to this How To Video – LINK) and wait for the Green LED to blink slower. Note that the direction of the bat is the same regardless of Right or Left-hand bat. Then, double tap the device (not too gentle, not too hard 🙂 ) with a gap of one second between the two taps. You will notice the Green LED flicker for a few seconds and then become stable. This process is Pitch Calibration and has to be done before the start of every session.

If you have already paired the device with your mobile, you can also click on SYNC > Calibrate to do the Pitch Calibration.

Once you are done with your session, click on SYNC in your str8bat Cricket app. Choose an appropriate session type, name it as you please and click on SAVE. Do not close or minimize the app during transfer, it should be completed in no time!

Before you start your session, click on SYNC and pair your device if you haven’t already. Name your session, choose the session type and click on PLAY LIVE. You are good to go!

Please note, the PLAY LIVE option will be available only if there are zero shots stored in the sensor. If there are shots stored already, transfer those shots before attempting to PLAY LIVE.

Green Blink – Device ON
Green Slow Blink – Device ready for pitch calibration
Green Rapid Blink – Pitch calibration in progress
Green Steady – Device ready to play
Red Steady – Device malfunction
Red Slow Blink – Device LOW Battery
Blue Slow Blink – Device Memory Full – Please transfer the shots
Blue Rapid Blink – Device Magnetic Calibration in progress

Click on STATS in the str8bat Cricket app, and you will be able to see your sessions. Click on any session, and you will be able to look at the summary stats of that session. Clicking on any parameter will give you graphical trends (including past performance) for that metric.

Click on REPLAY to view every shot in 3D. Use the next and previous buttons to view all the shots.

You can custom filter your shots based on various metrics using Pro Level Analytics which can be accessed by clicking the filter icon present at the bottom right of STATS page.

Select any combination of the desired filters to custom filter your shots and look at trends. (Eg: High speed shots vs low speed shots, Offside vs Legside shots, Session type – Nets vs Bowling Machine vs Match)

Click on the 3 dots at the top of the screen in the 3D view. You can save any shot that you want to compare by clicking on save. Then, click on Compare Shots. Then, select any 2 shots (using the shot number or the saved shots) and compare your shots. (Eg: in form vs out of form, drills vs nets). You can also click on Compare Shots in the Shot List.
Sometimes, a few noises may be captured during a session (eg: hitting the pad hard in frustration – happens to the best of us, shadow practicing in a different direction, clearing the balls on the pitch using the bat). Most of these would be taken care of by the smart algorithms running in the background. In case some noises are still captured, you can delete them so that they do not affect the averages of the session. To delete a shot, click on the 3 dots in the 3D view and delete the shot.
You can perform diagnostics by choosing Menu > Device Diagnostics. In case any of the components have failed, please contact support immediately. To contact str8bat, click on Menu > Support and get in touch with us. We don’t bite!
You can access coaching tips from the elite in the Tips For You section of the menu.
Head to the menu > Your Account > Upgrade > select/buy plan of your choice.
You can find the validity of your plan in the Your Account section of the menu.

Go to menu > Your str8bat Sensor > Update Now.

You will not see the Update Now button if your device is already up to date.

Head over to SOCIAL > Shared with others and share sessions from here by entering recipients’ email ID.
Head over to SOCIAL > Shared with me and view the sessions of other players that were shared with you.
The host of insights provided include Sweetspot index, Timing index, Swing Speed, Impact Speed, Bat Lift Angle, 3D rendering of shots, Wagon Wheel, Hits and Misses, grounded or aerial shots, etc.
Check if bluetooth and location on your phone are turned on. If the issue persists, restart the app.
Check if the device is on (The device goes into sleep after a few minutes of inactivity). Restart scan and if it is still not being recognised, restart the app.
Retry transfer by pressing the SYNC button. If the remaining shots do not show up, restart the app and repeat the transfer process.
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